Posts

Instagram Account Lock – Why it Happens and What to Do

In recent weeks, Instagram has cracked down on users who have violated their Community Guidelines. As a part of this process, Instagram casts a wide net around certain areas, so many users who have not actually violated anything are also getting an Instagram Account Lock notification. Here’s how to know if you have actually violated Instagram’s Community Guidelines and what to do if your account has been locked.

Read more

Facebook Plans to Merge Messenger, WhatsApp and Instagram

Mark Zuckerberg, Facebook’s CEO, recently announced plans to merge Messenger, WhatsApp and Instagram. The three are the main messaging services in the Facebook “family of apps”. While the apps themselves will continue to operate as stand-alone apps, the core infrastructure will be integrated together.

According to a statement given to the New York Times, Facebook says the purpose of the integration is to “build the best messaging experiences we can; and people want messaging to be fast, simple, reliable and private.” They also plan to improve the security and privacy of all three services. Facebook’s goal is to complete the changes by the end of 2019 or early 2020.

How will this affect your marketing?

This change will be a major boost to your business marketing efforts, especially if you use chatbots for your business. Once this change takes place, you will be able to choose one platform to communicate with the customers on all three platforms. For instance, you could us a Messenger chatbot to communicate with customers using WhatsApp or Instagram.

This merger will also provide the opportunity to tag users on different platforms – something that’s not possible right now.

We see this as a positive change for small businesses – allowing an easier way to communicate with potential customers.

How do you see this change affecting your business?

Share your thoughts with us on Facebook or Twitter.

Video Advertising on Social Media: The One Thing You Need to Know

If you’ve spent any time researching social media for business recently then I’m sure you’ve heard, video is where it’s at. Video ads are the fastest growing form of advertising online. According to eMarketer, US advertisers are expected to spend almost $16 billion just on video ads in 2019. That number is expected to jump to an estimated $25 billion by 2022!

The reasons behind the swell in video advertising are clear: more people are watching and responding to video ads than ever before. It’s estimated that by 2020, the number of smartphone users watching mobile video will be close to 200 million. In addition, those viewers will spend close to 30 minutes per day watching mobile video. That’s a lot of eyeballs.

Regardless of if you’re a seasoned video advertiser or just getting into the game, the one thing you need to know is how to measure the effectiveness of your video ads – the return on investment. “Video Views” are generally the metric to watch to figure out your ROI. A video view is how many times the video has been watched, but the definition of what constitutes a video view is fuzzy at best.

Video view metrics vary based on the platform and can mean different things based on which one you’re using. So, here’s a breakdown of how “video views” are measured on some of the largest platforms.

YouTube

Definition of a view: 30 seconds (or the whole duration, if your video is less than 30 seconds) or when the viewer actively engages with your video, whichever action comes first.

For what counts as a view on YouTube video ads, we looked at their TrueView in-stream advertising. For TrueView in-stream, a view is counted as the number of times your video is viewed for 30 seconds (or the whole duration, if your video is less than 30 seconds) or when the viewer actively engages with your video, whichever action comes first.

Also, it’s worth noting that when a video is first posted, YouTube filters the number of views based on what it considers to be actual human views, not computer programs. It shows what it considers to be “quality views” until the number of views gets up high enough. They don’t really say what that means, because it varies based on the popularity of the video. Read more about this process in YouTube’s Help Center.

Facebook and Instagram

Definition of a view: three seconds, or 97% of the total length of the video if its total length is less than three seconds.

The definition above is the standard for Facebook and Instagram. However, calculating how much you’re charged for the ad depends on the type of ad you purchase. If you purchase a CPM (cost per 1,000 views/impressions) you will be charged after the standard three seconds. However, if you purchase a ThruPlay ad, you will be charged after a viewer watches your video for 15 seconds (or 97% of the video, if its total length is less than 15 seconds).

LinkedIn

Definition of a view: 2 seconds of continuous playback while the video is at least 50% on the screen or an active engagement with your video, whichever comes first.

LinkedIn has adopted the Media Rating Council’s (MRC) definition of a view. LinkedIn also provides metrics on the number of times a video is viewed to 50%, 75% and 100% of the total length of the video.

Pinterest

Definition of a view: 2 seconds of continuous playback while the video is at least 50% on the screen.

Pinterest has also chosen to adopt the MRC definition of a view. Pinterest also tracks some engagements and how long the video was viewed, but their analytics are limited, so they’ve partnered with other companies to expand the options for measurements.

Snapchat

Definition of a view: 2 seconds of continuous watch time or a swipe up action on the Top Snap.

Snapchat also adopted the MRC definition, however they include the “swipe up” action in their definition due to the nature of the way media is delivered on their platform. The number of Snaps watched to 25%, 50% and 75% is also provided.

Twitter

Definition of a view: 2 seconds of continuous playback while the video is at least 50% on the screen.

Twitter also opted to use the MRC definition of a view for their Video Views metric. They also have a metric called “Media Views” which includes views of all media types: videos, vines, gifs and images.

 

BONUS TIP

Don’t just use the number of views as your measurement of success. Different video campaigns should have different desired outcomes and different results. If it’s not necessary for viewers to watch your entire video, then completion rates aren’t as important. You can use the percentage of completion rates to see if viewers are watching long enough to get the message. You can also use demographic information to see if you’re reaching your desired audience.

Do you use video ads as a part of your business’ marketing campaign? What metrics do you look for on your video ads?

Share your thoughts with us on Facebook or Twitter.